You’ll receive an email confirming your purchase, and we will get to work packing up your books! Once an order has shipped, you will receive an email notification with a tracking number.

Unfortunately, we’re not able to accept order cancellations once placed, so please make sure you definitely want your books before placing an order!

Please contact us here with any questions, concerns or feedback, and a member of the team will take a look.

We offer international shipping to most countries. Please make sure you check your location at checkout. Shipping charges for your order will be calculated and displayed at checkout. You can view our full Shipping Policy here.

WITHIN UNITED STATES: We offer a shipping time frame of 10-12 business days from the date of order. We use reliable carriers to ensure that your order arrives safely and promptly.The items are sent from California and delivery times will vary depending on the zip code the items are being sent to.

INTERNATIONAL: We offer a shipping time frame of 10-14 business days from the date of order. We use USPS to ship items internationally. The items are sent from California and delivery times will vary depending on the country the items are being sent to. Please note S. Massery is not responsible for any additional international custom fees. We do our best to ensure the items are marked correctly to avoid additional fees.

All items are sent from California and delivery times will vary depending on the location items are being sent to.

Unfortunately, we do not accept returns for any reason. We apologize for any inconvenience this may cause, but we stand behind the quality of our products and believe that you will love them just as much as we do.

If your order arrives damaged at no fault to you, we will do our best to rectify the situation. The same applies if we accidentally ship you the wrong item.

Please fill out this form within 7 days of the delivery date: https://forms.gle/nvGrbERxqcHz8BPJA

In your claim, please include photographs showcasing both the compromised item and the shipping package’s exterior and interior. Claims without this will be denied.

Once assessed, our team will determine the best course of action.

For full details as well as classification for what is considered damaged please refer to our Refund Policy.

We understand that sometimes things don't work out right and parcels may be delayed or lost in transit. While we provide you with a tracking number, should you need any further assistance in locating your parcel, please contact us and we will do our best to assist you in receiving your items in a timely manner.